About us

The simplest way for international travellers to book China's high-speed trains

ChinaHighSpeedTrain.com is an English-language ticket booking service for China Railway. We handle the complexity of the Chinese ticketing system so you can focus on your trip.

Why we exist

China's high-speed rail network is one of the great wonders of modern infrastructure — 45,000 km of track connecting every major city at speeds up to 350 km/h. Yet booking a ticket as a foreigner is surprisingly hard. The official 12306 app is Chinese-only, requires a local phone number for verification, and only accepts Chinese payment methods.

We built ChinaHighSpeedTrain.com to bridge that gap: a clean, English-language platform where international travellers can search real schedules, compare seat classes, pay with any international card, and receive a confirmed ticket — without needing to speak Mandarin or have a Chinese bank account.

How we keep your booking safe

English-first booking

Our entire platform is built for international travellers. No Chinese app, no WeChat Pay, no Alipay — just plain English and international cards.

Secure payments via Airwallex

All payments are processed by Airwallex, a globally licensed payment institution. Your card details are never stored on our servers.

Tickets within 24 hours

Once your booking is confirmed, our team sources your ticket through licensed China Railway channels and delivers your e-ticket within 24 hours.

Human support

Have a question about your booking, a name correction, or a schedule change? Email us and a real person responds — not a bot.

Our ticketing partner

Train tickets are sourced through CYTS Tours(中国青年旅行社), one of China's most established travel service companies with over 30 years of experience and 100 associate offices across China. CYTS holds IATA and ARC accreditation and is a licensed China Railway ticketing partner.

CYTS

CYTS Tours · 中国青年旅行社

Founded 1995 · 100+ offices in China · IATA · ARC · PATA member

IATA AccreditedARC MemberPATA Member30+ Years Experience

Company information

ChinaHighSpeedTrain.com is operated by Blue Skybirch LLC, a company registered in the United States. Ticket fulfilment in China is handled through CYTS Tours who hold the relevant China Railway ticketing licences.

Registered company

Blue Skybirch LLC · United States

Frequently asked questions

Who actually issues the train ticket?

Tickets are sourced through our local China Railway authorised partners. ChinaHighSpeedTrain.com acts as the English-language booking interface, handling your purchase and passing the order to our licensed ticketing partners in China who issue the physical or e-ticket.

Is this an official China Railway website?

No. We are an independent third-party booking service. China Railway's official booking portal (12306.cn) is Chinese-only and requires a Chinese ID or specific foreign passport verification steps that many travellers find difficult. We simplify that process for international visitors.

What countries can I book from?

Anyone worldwide with an international credit or debit card (Visa, Mastercard, Amex) can book through us. Your passport is used for ticket identity verification on the train — no Chinese documents needed.

Can I get a refund if my plans change?

Yes. China Railway allows refunds and date changes before departure, subject to a cancellation fee that varies by how far in advance you cancel. Contact us and we will handle the refund process with the railway on your behalf.

How do I collect my ticket?

For most routes you will receive an e-ticket PDF. On some routes a physical ticket must be collected at the station ticket window using your passport. We will tell you exactly what to do for your specific journey in the confirmation email.

Ready to book your journey?

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